Massage Therapy Niagara

Policies

Arrival Policy

New clients should arrive 10 minutes early to fill out information forms. Please remove your shoes at the door, sandals are provided for your comfort and convenience.

Cancellation Policy

To better serve our clients we require at least 24 hours notice for changes or cancellations. If you cancel within 24 hours or you completely miss your appointment without cancelling, you may be charged the full amount of the session, or if you have a gift certificate, it may be used as payment.

Reason: If we have enough notice we may be able to fill your time slot with another client. As a courtesy, we will try to email or text message you to remind you of your appointment, if you have provided that contact information. However, we are not responsible if these automated reminders are unsuccessful.

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