New clients should arrive 10 minutes early to fill out information forms. Please remove your shoes at the door, sandals are provided for your comfort and convenience.
Cancellation PolicyTo better serve our clients, and to avoid a charge, 24 hours’ notice is required to change or cancel existing appointments. If you cancel within 24 hrs or no-show, the following charges will apply:
- 50% of the service fee will be charged for an initial occurrence.
- 100% of the service fee will be charged for any additional occurrence.
- If you have a gift certificate, it will be used as payment.
Missed appointments affect 3 people: You, your therapist, and the client who could have had your appointment. As a courtesy, we will try to email or text message you in advance of your appointment to remind you, if you have provided that contact information. However, we are not responsible if these automated reminders are unsuccessful. Thank you for understanding.